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KC Fish Whistle ("KCFW," "we," "us") is a small Kansas City based fishing and apparel brand. These policies are written in plain language to be clear and fair. By using our website or purchasing from us, you agree to the terms below.

01

Terms of Service

Welcome to KC Fish Whistle. By accessing kcfishwhistle.com or purchasing our products, you agree to these terms.

Use of this site

This website and its content are provided for your personal, non-commercial use. You agree not to misuse the site, attempt to disrupt its operation, or use it for any unlawful purpose.

Products & availability

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or correct pricing errors at any time. Product photos are representative; actual items may vary slightly in color due to screen settings and manufacturing.

Pricing

All prices are in U.S. dollars. We reserve the right to change prices at any time. The price of an item is the price listed at the time your order is confirmed.

Limitation of liability

KC Fish Whistle products are sold as described. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

02

Privacy Policy

We respect your privacy and keep things simple.

What we collect

When you sign up for our email list or contact us, we collect your email address and any information you choose to provide (such as your name or message). When you make a purchase, we collect the details needed to fulfill your order.

How we use it

  • To send you updates, product drops, and announcements (only if you opt in)
  • To respond to your questions and process orders
  • To improve our products and website

What we don't do

We never sell, rent, or trade your personal information to third parties. Your email stays with us.

Email & marketing

Our email list is managed through Mailchimp. Every email we send includes an unsubscribe link — you can opt out at any time, and we'll honor it immediately.

Cookies

Our website may use basic cookies and analytics to understand traffic. You can disable cookies in your browser settings at any time.

03

Returns & Refunds

New merch (hats, apparel)

We want you stoked on your gear. Unworn, unused merch in original condition may be returned or exchanged within 14 days of receipt. To start a return, contact us with your order details. Return shipping is the responsibility of the buyer unless the item arrived defective or incorrect.

Defective or incorrect items

If your item arrives defective, damaged, or we sent the wrong product, we'll make it right at no cost to you — just reach out within 14 days with a photo.

Refund processing

Approved refunds are issued to your original payment method once we receive and inspect the returned item. Please allow a few business days for processing.

Used gear is final sale. See the Used Gear Disclaimer below — pre-owned items are sold as-is and are not eligible for return.

04

Shipping & Fulfillment

Local pickup

We're Kansas City based and offer free local pickup in the KC metro area. We'll coordinate a time and place when you order.

Shipping

For orders outside the local area, we offer flat-rate shipping calculated at checkout or arranged directly. Shipping costs are the responsibility of the buyer. We'll provide tracking when available.

Buying multiple items

Each item is purchased through its own checkout. If you'd like more than one piece, just email or text us and we'll combine everything into a single order with combined shipping — it's usually cheaper that way, and we're happy to make it easy.

Processing time

Pre-order and made-to-order items may take additional time — we'll always give you an honest estimate. In-stock items typically ship or are ready for pickup within a few business days.

Lost or damaged shipments

Once an item is handed to the carrier, delivery is in their hands. We'll help you track down a lost package, but KCFW is not responsible for carrier delays, loss, or damage. Consider this when choosing shipping vs. local pickup.

05

Used Gear Disclaimer

Our Used Gear section features pre-owned fishing tackle from the KCFW collection and personal inventory.

  • Sold as-is. All used gear is sold in its current condition with no warranty, express or implied.
  • Described honestly. We describe and photograph condition to the best of our ability, including any known flaws, scuffs, or wear. Cosmetic and mechanical condition ratings are our honest assessment, not a guarantee.
  • No returns. Because these are pre-owned items, all used gear sales are final.
  • Inspect before you buy. Local buyers are welcome to inspect items in person before purchase. Questions are always welcome before you commit.
  • Payment & pickup. Payment is due at time of pickup or before shipment. We accept cash, Venmo, and PayPal. Local pickup is preferred; shipping is available at the buyer's expense.
06

Trademark Disclaimer

KC Fish Whistle is an independent brand. We are not affiliated with, endorsed by, sponsored by, or associated with Shimano, St. Croix, Evergreen International, or any other manufacturer or brand whose products may appear on this site.

All product names, brand names, logos, and trademarks referenced on this website are the property of their respective owners. When we list a used item by brand and model, we do so solely to accurately describe the product being sold (nominative fair use). Use of these names does not imply any partnership or authorized-dealer relationship.

08

Contact

Questions about any of these policies? We're easy to reach:

  • Email: kcfishwhistle@gmail.com
  • Text: 316-303-2439
  • Instagram: @kcfishwhistle
  • Location: Kansas City

These policies may be updated from time to time. Material changes will be reflected by the "last updated" date at the top of this page. This page is provided for general informational purposes and does not constitute legal advice.